Quickly: Cisco's high-definition video conferencing TelePresence system will change how large companies communicate.
Last week I avoided a trip to California by having my one-day meeting with Cisco leadership via TelePresence. This is the company's next generation video conferencing. It features high-definition video, exceptional sound, and specialized rooms with the conferenced individuals "sitting" around a table with the live participants -- the pic shows my team in Boxborough MA conversing with John Chamber's team in San Jose CA. Everyone is life-sized, and the experience is a close emulation of an in-person meeting. Cisco has deployed 240 systems worldwide and has staged 120,000 meetings -- for a claimed cost savings and productivity gain of $150 million. The company calculates that it eliminated 24 million cubic feet of carbon emissions as a result.
When a new technology was introduced in the 1980's, my then Yankee Group boss Dale Kutnick would cryptically remark, "It's happening." But most of the "happening" was incremental, without much impact on society or culture.
25 years after "The computer moved in" (fascinating retrospective reading) all of that incremental digital change has accumulated. And the many water drops of progress have created a tidal force that, in its essence, is making things go away...