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Posted by Andre Kindness on December 29, 2010
With the increased presence of business principles within the IT arena, I get a lot of inquiries from Infrastructure & Operations Professionals who are trying to figure out how to justify their investment in a particular product or solution in the security, monitoring, and management areas. Since most marketing personnel view this either as a waste of resources in a futile quest of achievement or too intimidating to even begin to tackle, IT vendors have not provided their customers more than marketing words: lower TCO, more efficient, higher value, more secure, or more reliable. It’s a bummer since the request is a valid concern for any IT organization. Consider that other industries -- nuclear power plants, medical delivery systems, or air traffic control -- with complex products and services look at risk and reward all the time to justify their investments. They all use some form of probabilistic risk assessment (PRA) tools to figure out technological, financial, and programmatic risk by combining it with disaster costs: revenue losses, productivity losses, compliance and/or reporting penalties, penalties and loss of discounts, impact to customers and strategic partners, and impact to cash flow.
With each failure, there is an associated severity, probability, and frequency. These results will provide the risk probability that can be multiplied against costs outlined in Stephanie Balaouras’ report, Building The Business Case For Disaster Recovery Spending. It will provide the business decision-makers a dollar value of not having visibility, control, resiliency, and security.
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