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Posted by Site Administrator on October 9, 2007
The change of command at the top is never an easy undertaking. However, we see opportunity in Sprint's decision to bring in a new CEO, especially when considering enterprise services. With the consolidation of providers to near-oligopoly status in the US, we think a new CEO at Sprint's helm could help re-energize the languishing domestic enterprises services marketplace – if (and it may be a big if) he or she elects to re-commit Sprint to enterprise services.
The more that Sprint embraces a renewed focus on building up a stronger, broader, and deeper suite of enterprise landline and mobile services and an improved customer experience throughout the entirety of the contract lifecycle, the more enterprise clients should look at Sprint. It's been said that actions speak louder than words. A new CEO's actions will tell us all volumes about Sprint's future viability as an enterprise telecoms supplier.
by Lisa Pierce and Brownlee Thomas, Ph.D.
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