Posted by Adele Sage on February 7, 2013
It’s time again for our annual survey about all of the digital customer experience improvements, redesigns, and new digital experiences you’re working on this year. Please consider taking the survey, where we’ll ask you about:
- What projects, if any, you have planned for this year.
- Details about those projects, like budgets, staffing, and research tools.
- Incremental improvements you’re working on in addition to — or instead of — the big projects.
- To what extent all those projects and improvements are integrated.
Not planning anything? That’s okay — we still want to hear from you!
The info you provide will help shape an upcoming report. And good news: To thank you for your time, we’ll send you a copy of that report when we publish it.
So what are you waiting for? Take the survey!
Thanks so much.
(Agency folks and consultants, sorry — this survey isn't for you, unless you’re planning projects for your own digital properties.)
Related Forrester Research
Search Forrester's Blogs
- Adele Sage (22)
- Allegra Burnette (3)
- Daniel Brousseau (1)
- Deanna Laufer (6)
- Harley Manning (97)
- Joana van den Brink-Quintanilha (2)
- John Dalton (7)
- Jonathan Browne (23)
- Kerry Bodine (77)
- Leah Buley (1)
- Maxie Schmidt-Subramanian (19)
- Megan Burns (31)
- Michael Gazala (2)
- Moira Dorsey (5)
- Nicole Dvorak (1)
- Qaalfa Dibeehi (1)
- Rick Parrish (9)
- Ronald Rogowski (29)
- Sam Stern (22)
- Thomas Husson (1)
- TJ Keitt (4)
- Tony Costa (9)