It's been a while since I blogged - and even longer since I did something a bit light hearted - so I thought it's time to make a comment on something about tech that has been bugging me recently.
So Michael Jackson and technology seem like very loosely related issues - and they definitely are. But the death of such a "big name" is quite a rare occurrence - and it makes people think back to the last time someone with such a high profile passed away, and how they reacted then. And at the same time, it demonstrates how technology, that is ultimately designed to connect people, actually ends up keeping us apart (or at least reminding us of the fact that we are apart).
When I think back to the last big "star" that passed away, in any territory of the world connected to the United Kingdom, it was probably the death of Diana, Princess of Wales. This happened in August 1997. In North America, people have been comparing Michael Jackson's passing to that of Elvis, Buddy Holly, and the likes. Such big events act as markers of time. People remember where they were when they heard of Elvis', President Kennedy's, and Lady Diana's deaths. And often these were shared experiences - people remember who they were with at the time - as often they heard this information from other people. I remember driving on Spit Road in Sydney when it was announced on the radio that Diana, Princess of Wales, had passed away. I had my partner (now wife) and friends in the car with me at the time. We shared the experience, and somehow even bonded over it.
I'm pleased to announce that Forrester's five year forecast is now complete and live on Forrester's site. It feels like this has been a long time in coming from my side too! Please see the full report for detailed explanations of the trends affecting overall marketing budgets and the growth of the channel in the forecast.
You may remember we previewed our forecast at Forrester's Marketing Forum at the end of April. If you cross reference this post to the one we posted as follow up to the forum, you will notice that the "% of all advertising spend" has changed. The absolute forecast is still the same, we just changed this calculation to make sure it was done in the same way as in years past. See below for the most recent release:
This research will certainly help marketers plan their channel strategies.
Ever since I read today that Goldman Sachs formerly employed a $400,000 programmer, I have been contemplating a career change. What software could Sergey Aleynikov develop that you or I couldn't also develop for $400K per year? Whatever, he knows must be valuable because he apparently left the Goldman job headed for a better one that would have paid him 3 times that amount. He would have that is, if he hadn't been arrested by the FBI.
Sergey is probably not writing any code right now, because he has been charged with "theft of trade secrets" by the FBI after he alledgedly stole codes used for sophisticated automated stock trading, improperly copied proprietary computer code, and then uploaded it to a computer server in Germany.
Controversies and eccentricities notwithstanding, Michael Jackson is a brilliant musicalartist and performer. I was acutely aware of this on February 2009 in London after 3 colleagues and I went to see the new West End show, Thriller Live at the Lyric Theater after Forrester's EMEA Enterprise Architecture Forum. If you are in London, go to this show! Go, especially if you have no rhythm because you will probably find it there. The show is a celebration of Michael's breathtaking musical career shown through the performances of very talented singers and dancers. The hits are nonstop.The night flies by leaving you wanting more. Go.
The evaluation speaks for itself. Forrester goes through great pains to assure a fair, detailed process that looks into the strengths and weaknesses customers care about most — and this Wave is no exception. But considering the amount of time and effort we spent putting this report together, I wanted to provide some additional thoughts on what I learned during the process:
Over the past 2 months, I've seen an increase in the number of end user inquiries regarding high availability and almost more importantly, how to measure high availability (HA). HA means something different depending on whom you're talking with so it's worth a quick definition. I define HA as:
Focused on the technology and processes to prevent application/service outages at the primary site or in a specific IT system domain.
This is in contrast to disaster recovery or IT service continuity (ITSC) which is about preventing or responding to outages of the entire site.
Why so many inquiries about HA recently? I believe that due to our increasing reliance on IT as well as the 24X7 operating environment that companies of all sizes and industries are becoming more and more sensitive to application and system downtime. The interest in measurement is driven by the need to continuously improve upon IT services and justify IT investments to senior management, especially now.
At Forrester we get a lot of questions about the use of social technology within the enterprise.IT organizations are trying to uncover successful ways to apply social technology for their business customers – looking for the new solution will be the “Facebook for the enterprise”. We also know that many technology companies think this will be a crucial development in the market:a recent survey indicated that 74% of technology marketers and strategists believe web 2.0 tools will be important or very important to their business strategy over the next 1-3 years.
I personally believe that innovation tools have the best potential in the application of social technologies within businesses.What is innovation if not the ability to source ideas from disparate sources, manage those ideas through a commercial development process, and evaluate their success?
CSC celebrates its 50th anniversary at Innoventure Europe 2009
At Innoventure Europe 2009 on June 22 & 23 in Paris CSC outlined their new strategic concept – increased industry focus and innovation.
After 2 years of transformation CSC has finally settled on their new vertical organization and strategy around the 6 industry clusters Public Sector, Financial Services, Manufacturing / Aerospace & Defense, Technology / Consumer, Health Services and Chemical, Energy & Natural Resources. With solid figures for FY09 including a net income of $1,115 million and strong sector growth in e.g. Healthcare (+30%) and Public (+4%) based on the new vertical strategy, CSC seems to be well positioned to navigate the stormy waters of the current economic crises. However, with the new vertical company orientation CSC will face some new fundamental challenges and questions that need to be addressed.
At its green summit event last week, IBM brought together a powerful collection of vendor partners to address customers' sustainability challenges and opportunities. The Green Sigma Coalition is notably different from other vendor partnerships in the green IT space, for three reasons:
I received a comment from a Forrester client about ITIL and BSM, and their respective potential influence on each other. Most notably whether BSM was the only mean to implement ITIL.
My background is in process control automation and software engineering, two disciplines firmly grounded in technology and reality. For me, the word "process" invokes a very specific meaning and definition such as CPRET.
CPRET is a mnemonic for the basic definition of process in process engineering: it stands for Constraints, Product, Resources, input Elements and Transformation which are the basic components of a process. In process engineering, a process is a suite of transformations of elements into a given output (product) given a set of constraints and resources. From this definition, we can see that technology has a strong influence on the process: the transformation part is a clear function of the technology available as input and resources in IT are strongly influenced by the technology used. As we mostly deal with information and data in IT management processes, the type of data available is either helping or impeding the transformation part.