Jeff Lash muses at length about the importance of rising above tactical product management work in this excellent post. Here's a juicy quote:
Think about all of the tactical activities in which you engage — documenting details, answering questions, describing functionality, responding to feedback, tracking down responses, and the like. How much of your time is taken up by these activities?
The aggregate answer we received from our recent survey (publication pending) is, "Way more than we should." Although every job imposes some time spent on seemingly unproductive or counterproductive tasks, the degree to which product managers feel misused is striking.
One major struggle may be the difference between how product managers see their jobs, and how other people in the company (including their own management) view product management. Jeff touches on this problem indirectly, and perhaps accidentally, in the following section of his post:
Every time you as a product manager are presented with a task, ask yourself these questions:
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