Only Sophisticated And Innovative P2P Lending Platforms Will Survive In China

Zhi-Ying Ng

China is now the largest P2P lending market in the world. In just the first half of 2015, people exchanged RMB 300 billion ($47 billion) on more than 2,000 P2P lending platforms. As P2P lending in China reaches a tipping point, we expect many platforms to fail, and only sophisticated and innovative platforms will survive and thrive.

The “Q&A: Peer-To-Peer Lending Platforms In China” report takes an in-depth look at P2P lending platforms in China,  including the main players, key differences between Chinese P2P lending platforms and those in the UK and US, the problems that Chinese P2P lending marketplaces address, challenges P2P lending platforms face, as well as best practices in the P2P lending industry.

While the potential for P2P lending in China is huge, the challenges that lie ahead for these companies are significant. To succeed, P2P lending companies must overcome barriers related to the external environment that they operate in and the operational obstacles that their platform face such as:

  • Fraud. Widespread fraud and embezzlement in P2P lending tarnishes the entire industry, damaging well-run marketplaces as well as the immediate victims of fraud. Many of China's P2P lending platforms are not transparent, failing to disclose their revenues, expenses or fund allocation.
  • Regulation. In late December last year, the China Banking Regulatory Commission (CBRC) published new draft rules calling for closer supervision of the P2P lending sector. Some of these regulations include establishing a third-party depository of customer funds, requiring P2P lending platforms to improve disclosure, and prohibiting platforms from building capital pools.
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Just published -- The Forrester Wave: Customer Loyalty Solutions For Large And Midsize Organizations, Q1 2016

Emily Collins

I recently wrapped up my third evaluation of customer loyalty vendors, and the market has evolved slightly since 2013. First, the lines between loyalty technology and services are fading: vendors that were traditionally considered service providers continue to productize and improve their technology platforms, and pure-play loyalty technology platform providers are shoring up their professional services offerings. Second, on the user side, I talk to clients who are looking for more holistic solutions and including a combination of service providers, agencies, and software-as-a-service (SaaS) technology platforms in the same request for proposal (RFP).

Given the hybridization of the market and evolving customer demands, we took a slightly different approach and conducted two evaluations of end-to-end loyalty solutions: one for large organizations including Aimia, Bond Brand Loyalty (formerly Maritz Loyalty Marketing), Brierley+Partners, Comarch, Epsilon, ICF Olson 1to1, Kobie Marketing, and TIBCO Software; and one for midsize organizations including 500friends, a Merkle company; Aimia; Clutch; CrowdTwist; DataCandy; Deluxe Corporation; and Inte Q Global.

What did we learn?

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Why 2016 Will Be The Year Of Digital Signage And Displays

JP Gownder

I've just published a major new report, The Digital Signage And Display Opportunity in 2016. I'll also be holding a webinar on this topic on Tuesday, January 26th, 1-2pm ET USA; it's entitled Screening the World: How Digital Signage, Displays, and Magic Mirrors Drive Business Value. Please register for my webinar here.

Since Forrester was founded in 1983, we've never had a coverage area on digital signage  ̶  until now. Why? In the age of the customer, digital signage and related display technologies are growing rapidly, because:

  • It's now a dynamic, disruptive, interesting technology. Once just a simple, unidirectional, broadcasting mechanism, digital signage now offers an array of new technology features like interactivity, facial recognition, and magic mirrors, and others that can drive valuable business scenarios across any vertical. Digital signage also interacts increasingly with mobility, as more installations allow customers to take what they see on the sign with them on their own smartphones.

  • Regulatory and business requirements drive adoption. The FDA ruled that all QSRs must provide nutritional information on all food and beverages by December 1, 2016. Digital signage solution providers report QSRs as one of the fastest-growing segments of the digital signage market as a result of this ruling to help package nutritional information with dynamic menus. 

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Are providers adapting to managed services for the megaclouds in 2016?

Robert Stroud

“Enterprise-Cloud”, reality or marketing term?

First we need to define what we mean by “enterprise cloud”. For this definition, the minimal criteria set includes: robust security, reliable performance, disaster recovery, growing set of services, constantly investing and a great and growing ecosystem of partners.  Based on this definition (along with the tremendous growth in public cloud), then all of the public cloud leaders are indeed “Enterprise-class”. In short, the term "Enterprise-class" is fundamentally a term targeted to allay the cloud fears of enterprise technology managers.

Providers are adapting to offer managed services for the megaclouds.

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The Data Digest: A Happy New Year!

Anjali Lai

The market research industry is built on a fundamental assumption: that any enterprise, product, team, or person can be better than it is today. Researchers mine insights because we are constantly seeking opportunities for greater success and are eager to illuminate the path forward. But researchers aren’t the only ones doing this; although it’s our profession, people around the world share this drive for improvement. These sentiments are at their peak today on New Year’s Eve as we reflect on the highs and lows of the year behind us and resolve to do something better in the year ahead.

Seeking improvement is part of human nature, but in some cases, it’s demanded of us. In the business world, companies that set higher standards also set new consumer expectations and secure customer loyalty. For instance, our Consumer Technographics® data shows that Amazon offers one of the most loved customer experiences across the globe because it provides an unparalleled sense of emotional satisfaction: 

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2015 Ten List

Here's my list of the ten things that captured my imagination in 2015. These are my personal views -- not derived from Forrester's research or data. Inevitably, the list starts with Apple...

1) The Apple Watch.  Not bad, not great, a solid "Meh." A pain to keep charged, fussy interface, borderline value. I don't like other people wearing what I am wearing.

2) The new iTunes. A miss-guided hash amalgamating Beats, Radio, streaming, and library. A boat/car that leaks on the water and creaks on the road. Prima facie evidence of the company's difficulty reaching zen simplicity in the post-Steve era. 

3) The 6 Plus iPhone. Best phone I've ever owned. No, it's not too big, and yes, it will fit in your pocket.

4) Apple Photos. Fantastic, simple, easy, transparent. As good as iTunes is bad. 

5) The book Mindset This volume has been around for years, but I finally read it after too many people I trust kept referencing it. Carol Dweck describes what it will take to be successful in the future -- a "learning mindset" versus a "fixed mindset." I bought it for all of my kids for Christmas. A lot of CIOs (you know who you are) should also read it.

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Age Of The Customer Drives Investment In Business Intelligence Tools

Jennifer Adams

In the age of the customer, customer-obsessed firms serious about personalizing customer experience invest in business intelligence (BI) and analytics tools.  Companies collect more and more data on their clients today. BI software is increasingly important to extract information from the raw data, revealing insights. Analytics software tools go beyond traditional reporting and analysis to anticipate customer behavior and provide real-time insights.

In our recently published Business Intelligence And Analytics Software Forecast (Global), 2015 to 2020, we take a more in-depth look at the market’s growth potential. We expect the global BI and analytics software market to grow at a 12% CAGR over the 2015 to 2020 period.

The traditional BI market has matured, but still offers a significant growth opportunity. While business intelligence software is not a new product, Forrester projects robust growth for the solution. As we move into the Internet of Things era, an exponential increase in the number of connected devices will drive demand for BI software tools to understand the information. We expect the BI software market to grow at a 9% CAGR over the forecast period.

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2016 – Hyperconverged Solutions With Containers To Become The “Norm”!

Robert Stroud

Containers are all the rage!

Over the past year Containers such as Docker have generated tremendous interest and uptake among well-known cloud providers, who use them to deliver some of the largest and most popular cloud services and applications. Container adoption is being driven by the promise that containers deliver the ability to “build once and run anywhere", allowing increased server efficiency and scalability for technology managers.

Hyperconvergance growing in adoption

A second trend developing at a similar rate is the adoption of Hyperconverged platforms. Hyperconverged platforms architect compute, storage and network together as a complete system (whether physical or virtual). Blending ease of use, scalability, and integration into easily consumable webscale building blocks which allows infrastructure and operations (I&O) leaders to spend less time engineering and tuning fundamental infrastructure and more time putting capabilities in the hands of their firms' customers.

Hyperconvergance leveraging Containers, the perfect Cloud match

The growth of containers and Hyperconverged solutions with containers is emerging and in 2016 will become commonplace.This combination will yield the most flexible application packaging yet. AWS, CoreOS, Docker, Google, Mesosphere, Red Hat, VMware, and the various OpenStack players will lead the way. Hyperconverged infrastructure will be the foundation because it provides great flexibility with underlying resources in the pool for cloud services.

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ForecastView Meets Business Technology

Jennifer Adams

Welcome to my blog!

I joined Forrester recently as a senior forecast analyst on the ForecastView team focusing on business technology (BT) topics. What is ForecastView you ask? It’s a Forrester product that puts the numbers around our research reports by publishing a five-year quantitative outlook. To learn how our forecasts can help you with your investment decisions, read our ForecastView overview.

Our BT forecast team takes a look at cloud, security, IoT, business intelligence, marketing ad technology, Big Data, and other hot topics in the BT space. We launched our ForecastView BT bundle in 2015. In case you missed it, our three 2015 forecasts examined eCommerce platforms, cloud security, and API management. Some highlights:

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IBM Opens Its Global Watson IoT Headquarters In Munich

Dan Bieler

IBM opened its global Watson Internet of Things (IoT) headquarters in Munich this week. It is hardly unusual for this quintessential global business to open research centers on a global scale. But the decision to move the HQ for one of the most dynamic areas of the digital transformation arena to Munich is noteworthy for several reasons. The move underlines that:

  • IoT has a very strong B2B component. Yes, IoT will play a role in consumer segments such as the connected home. But connectivity limitations and costs, compliance, and security will put many IoT ambitions in the consumer space to rest. The real action will be in the B2B space, where IoT will be elemental to drive activities like predictive maintenance, fleet management, traffic management, supply chain management, and order processing. Forrester expects the market size for B2B eCommerce, of which IoT is a subset, to be about twice that of B2C by 2020.
  • IoT and big data are closely intertwined. The real value of IoT solutions will not come from the hardware components of connected assets but from the data they generate and consume. In order to manage and make sense of the data that connected assets generate, cognitive systems and machine learning will play a fundamental role for the evolution of IoT. “Employing” Watson in the IoT context elevates IBM’s role in the IoT market significantly.
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